SmartLoads: Move smarter in 2027
Shipper emails, PDFs and spreadsheets become organized loads on Truckstop, with live Rate Insights, an AI agent that answers carrier calls, and tracking to delivery. No tech experience required.
Description
- SmartLoads helps freight brokers and agent offices move smarter in 2027. Customers send loads in every format: emails, PDFs, spreadsheets, and Google Sheets. SmartLoads turns them into organized loads on one shared board, so no one has to retype a load. No tech experience required.
- Loads post to Truckstop automatically during your posting hours and come down the moment they’re covered, or the board clears. Truckstop Rate Insights shows the market rate on every load, next to the customer rate, before you call a carrier.
- When carriers call, an AI agent answers on your posted numbers. It looks up the load, gives the rate, and captures the carrier, day or night. When your team calls out, the conversation fills in the load for you.
- After the load is covered, SmartLoads follows it to delivery: picked up, arrived, and delivered, with an alert to the agent who covered it. SmartLoads reads and matches rate cons and shipper documents to the load and lays them out as an Aljex-ready sheet, so entering it in your TMS takes minutes.
Benefits
No more retyping loads
Customer emails, PDFs, spreadsheets, and Google Sheets become clean, broker-ready loads on one board. See SmartImport.
Auto posts and syncs to Truckstop
Loads go up during your posting hours and come down when they're covered or the board clears. See SmartBoard.
Truckstop Rate Insights on every load
See the market rate next to the customer rate before you call a carrier. See SmartQuote.
One board for the whole team
Claim, book and cover from one screen, with your agency's rate rules built in. See SmartBoard.
Paperwork handled
Rate cons and shipper documents are read straight from Outlook, with an Aljex-ready sheet for every load. See SmartCover.
Use Cases
- Agent offices with many customers: every customer’s load format lands on one board, ready to post.
- Daily load lists from shippers: mill and plant lists become Truckstop postings in minutes, not hours.
- Pricing before you call: Truckstop Rate Insights sits next to the customer rate on every load.
- Never miss a carrier call: an AI agent answers your posted numbers 24/7 and captures the carrier.
- Know where your loads are: picked up, arrived, and delivered, with an alert to the covering agent.
- Paperwork into your TMS: rate cons and shipper documents become an Aljex-ready sheet, matched to the load.
Media
Integration Diagrams
Customer load emails, PDFs and spreadsheets flow into SmartLoads, which posts loads to Truckstop and pulls Truckstop Rate Insights back onto every load. Carrier and shipper paperwork come back in as an Aljex-ready sheet.
Data
SmartLoads loads
SmartLoads loads
Covered or cleared loads
Covered or cleared loads
Market rate on each load
Market rate on each load
Data
Truckstop load postings
Truckstop load postings
Truckstop posting removals
Truckstop posting removals
Truckstop Rate Insights
Truckstop Rate Insights
Next Steps
Book a demo
Book a 20-minute demo at smartloads.io/meet/andrew.
Connect Truckstop
Connect your Truckstop account in SmartLoads → Connectors (Load Posting and Rate Insights).
Forward a load email
Forward one customer's load email and watch it land on your board and on Truckstop.
Product Videos
Watch each SmartLoads tool in action, about a minute each, at smartloads.io/videos.
Free agency website
Agencies in the SmartLoads beta get a free website where shippers can find you and request a quote: smartloads.io/agent-websites.
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